The screens were set up nice and easy to follow each track. The layout was nice, staff was very polite and friendly.
I can't speak for the table games but they had quite a few open, there didn't seem to be too many waiting but most people seemed to be enjoying themselves. I found it to be very clean, staff was friendly and it was much larger that I thought. Rude staff, questionable characters and an unsafe facility after dark.
Ive been in the Jax area for 18 years and never considered going because of the reputation. It was my first time going yesterday for horse racing.